Executive Viewpoint
S&P Conference Report: Brexit Burden Unwelcome, Industry CEOs Say
While insurers and reinsurers will be able to deal with the aftermath of an exit of the U.K. from the European Union, the time and cost involved are unwelcome intrusions to the business, executives ...
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
Meditation Can Help You Lead More Effectively: Opinion
Today's "always on" work culture is taking a heavy toll on leaders, but McKinsey & Co.'s Manish Chopra believes he has a solution: meditation. Leaders need to "observe more, react less," Chopra ...
Verisk CEO: Emerging Tech’s Innovations for Insurers
From drones hovering overhead to connected cars on the roads around us, rapid advances in technology are leading to radical new practices in business and science. These advances may bring benefits ...
Spreading the Word: 12 Steps to Promote Insurance Careers
If you have talked to a young person on the job hunt lately, you have likely heard them yearning for a job that's stable and rewarding and that offers limitless growth opportunities. Risk management ...
For Great Leaders, Failure Matters as Much as Success
Failure is as much a part of life as success, and so it is the case with chief executives and other leaders. Every executive that successfully seals a deal, launches a product or tests an innovative ...
Insurance Customers, and How to Keep Them by Using Connected Technology
It seems that no matter the industry, customer expectations for personalized service are high, and getting higher. Insurance customers now commonly make comparisons based on experiences in other ...
Executive View: Underwriting Tech Drives Service for Agents, Customers
While there are many good reasons to invest in underwriting technology, for Stonetrust Commercial Insurance Company there is really just one primary driver behind everything that we do and that's ...