Claims & Reserving
Customer Satisfaction With Digital Claims Declines Again: J.D. Power
Customer satisfaction with insurers' digital claims systems declined for the second consecutive year, according to a J.D. Power survey of auto and home ...
Hurricane Ian Drives Global Insured Losses of $115B From Natural Disasters: Swiss Re
Hurricane Ian and other natural catastrophes, such as European winter storms, floods in Australia, and hailstorms in France and the U.S., have cost global insurers an ...
Munich Re: 2022 Hurricane Season Third-Most Expensive
The 2022 North Atlantic hurricane season caused approximately $65 billion in insured losses and overall losses around $110 billion, making it the third-most expensive ...
Broken Promises? Policyholders React to Cyber Insurer Exclusions, Claim Denials
Colonial Pipeline, JBS, Kaseya and other major attacks of last year have demonstrated that if ransomware wasn't already a common part of the global vocabulary, it ...
Global Natural Disasters Cost Insurers $99B in Q3, With Economic Losses of $227B: Aon
Global natural disaster events to the end of Q3 2022 caused total economic losses estimated minimally at $227 billion, of which $99 billion was covered by public and private insurers, which means ...
Broken Infrastructure, Scattered Wreckage, Alligators Greet Claims Teams
Damaged infrastructure created new obstacles for claims adjusters responding to Hurricane Ian, along with widespread flooding, damaged cellphone towers and even an occasional alligator. Sedgwick ...
Ian Claims in Florida Topping 449,000 So Far, But Many More Expected
The number of claims filed from Hurricane Ian continues to rise, topping 449,000 as of Monday, and estimated insured losses stand at more than $4.2 billion, the Florida Office of Insurance Regulation ...
AM Best Says Tower Hill ‘Rearranging the Furniture’; Faces Surplus, Capital Problems
The downgrade of one of Tower Hill's insurance companies by AM Best financial rating firm, announced the day that Hurricane Ian nosed into southwest Florida, has led to new speculation that Tower ...