Claims & Reserving
Positive Online Claims Experiences Can Build Customer Loyalty
In the digital age, going online to shop, pay your bills, and do business is the norm. Internet usage and smartphone ownership have risen sharply in the last few years, especially in advanced ...
Japan Kumamoto Quakes Caused Billions of Dollars in Economic and Insured Losses
The estimates are early, but economic and insurance losses stemming from the earthquakes that struck Japan on April 14-15 are already in the billions of dollars and rising. Catastrophe modeling firm ...
Insurer Develops Analytics Tool to Avert Workers Comp Fraud at Onset of Claim
Nearly a quarter of small business owners have installed surveillance cameras to monitor employees and avert workers compensation fraud, according to a 2015 poll by Employers. But organized crime ...
Chubb Ranks Best in D&O Loss Ratio But Still Trails AIG in Premiums
The Chubb Corporation continued to report the best direct loss ratio for U.S. directors and officers liability insurance last year, according to a report released by Fitch Ratings last week. But ...
Are Carriers Facing a Paper Bias for Notices of Cancellation and Nonrenewal?
The insurance industry has been notoriously slow to fully embrace electronic forms of commerce and there may be good reasons for the hesitation. Until recently, antiquated, prescriptive requirements ...
Actuaries, Data Scientists at Odds: Novarica
With roughly one-in-three insurance companies expanding or piloting data science units in 2016, they may be facing an unanticipated problem—friction between their actuaries and data scientists, ...
Breaking the Cycle of Reduced Profitability
The property/casualty insurance industry is wrestling with a troubling paradox: how to cut costs without compromising quality. The U.S. P/C Composite rate was down 4 percent in December 2015, ...
March Storms in the U.S. Could Cost Insurers $2B: Aon Benfield
Seven severe convective storms hit the U.S. during March, impacting nearly every part of the country and costing the insurance industry an estimated $2.0 billion, according to the latest Global ...