Features
RPA? BPA? IPA? What’s the Difference?
According to Indico CEO Tom Wilde, author of the accompanying article, "Beyond RPA: Why Insurers Need to Catch the IPA Wave," RPA complements IPA. But what exactly is IPA? How is it different from ...
Happy Together: Yesteryear’s InsurTech Disrupters Are Today’s Broker Partners
A decade ago, startup InsurTech firms startled both insurance carriers and brokers with an expanding array of innovative tools leveraging emerging digital technologies. For brokers, the firms' ...
Lemonade, Root and Metromile: Can David Challenge Goliath With No Sling?
Continuing a series in which we evaluate and discuss the financial performance and operating results of the InsurTech carrier trio of Lemonade, Root and Metromile, we find continued growth and ...
A Model for CEO Excellence
What separates an excellent CEO from the rest of the pack? In a new study on "The mindsets and practices of excellent CEOs," McKinsey & Company looked at the six main elements of the CEO's ...
What Is the ‘Next Opioids’ and What Will It Mean for Casualty Insurance?
Opioids litigation, with over 2,000 cases brought by state and local governments against dozens of defendants including opioids manufacturers, retailers and distributors, is being closely watched by ...
Let’s Chat: Bot Invasion in P/C Insurance
The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...
Identified: High-Impact Technologies That Will Reshape the Insurance Industry
For more than 50 years, insurers have used technology to automate the systematic procedures and processes of the business. The focus has been on streamlining operations and managing large volumes of ...
The Great Insurance Debate: Who Owns the Customer—Agent or Carrier?
For as long as insurers have distributed products through agents, a difficult question has dogged the industry: Who owns the customer? It's not an academic query. The answer has important strategic ...