What Good Information Governance Looks Like in the Age of COVID
While the move to working remotely was a necessary response to the global pandemic, the office-to-home shift has not only made it much harder to maintain good information ...
Features
Five Business Trends That Will Become ‘Business as Usual’
A business crisis is when something prevents an organization from conducting "business as usual." That definition has never been more true for more businesses at one time than during the last several ...
What ‘Follow the Fortunes’ Means for COVID-19 Reinsurance Claims
How reinsurers will respond when cedents pay their insureds for COVID-related business interruptions remains an open question, legal and insurance professionals suggested recently, adding more ...
Maximizing the Value of ‘New Data’ in Commercial P/C Insurance
While there's a great deal of speculation surrounding the COVID-19 pandemic's immediate and longer-term effects on the insurance industry, one key trend is sure to stick: commercial P/C insurers will ...
The Revolution Is Here: What Insurance Leaders Need to Know
Long before cellphones, Starbucks and Twitter, there was insurance. You can look back to the advent of society and find some form of the concept. In 4000 BCE Babylon, contracts protected merchants ...
Cyber Turned Inside-Out: Three Years After NotPetya
The NotPetya malware attack of June 2017 changed the future of cyber insurance and the way companies manage the risk. Initially believed to be a ransomware attack, NotPetya instead wiped data from ...
‘Casual Collisions’ and ‘Sharper Focus’
I could never have anticipated fully what the next months would bring after Westfield initiated its business continuity plan on March 12, 2020. My company's response was energetic and focused, so ...
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
What’s Next for Lemonade, Root and Metromile?
In an accompanying article, we looked at the statutory financial results of three U.S. P/C InsurTech carriers, finding that Root continues to outpace Metromile and Lemonade on the top line, while ...