American International Group announced the retirement of Don Bailey, executive vice president and chief executive officer, North America Commercial Insurance, who will step down at year-end to focus on his health. AIG also announced a new leadership structure for North America.

Bailey joined AIG in 2023 as global head of Distribution and Field Operations, coming from Bristlecone Partners, a growth and human capital consultancy firm, where he had been a Partner since 2017. Prior to that, he served as president of Global Sales at Marsh. Earlier in his career, Bailey served as president of Allstate B2B and chairman of Encompass, the mass affluent personal lines subsidiary of Allstate. He also previously served as chairman and CEO of Willis Towers Watson North America.

AIG’s new North America leadership structure will take effect on Jan. 1, 2026, and the following leaders will report to John Neal, the incoming president of AIG:

• Allison Cooper will be promoted to Co-President, Retail, North America Commercial
• Barbara Luck, will be promoted to Co-President, Retail, North America Commercial
• Lou Levinson, will be promoted to President, Wholesale, North America Commercial

“Don Bailey has made a tremendous impact on AIG during his tenure,” said Peter Zaffino, chairman and CEO of AIG, in a statement. “He revitalized AIG’s distribution and client relationships and galvanized our North America team as we instilled underwriting excellence and established leadership in the marketplace. I am particularly grateful to Don for his deep commitment to AIG and for serving as a trusted partner to me and our Executive Leadership Team. I have worked with Don for many years and his tenure at AIG was his most impactful work, and I am grateful for all that he contributed. I am pleased that Allison, Barbara and Lou will assume new leadership roles and work closely with John Neal as we continue to deliver expertise, value and service to our clients and partners in North America.”

Bailey served as Guest Editor for the July/August 2020 issue of Carrier Management, writing the following leadership articles:

• Finding Common Ground: Beware Of Always Or Never
• The Revolution Is Here: What Insurance Leaders Need to Know
• No Events = No Networking?
• ‘My Airplane’: Don’t Let Fear Keep You From Taking Action
• Fountains and Drains