Members Only Content
The Claims Resolution Process Is About to Get a D&I Makeover
Post-pandemic, businesses across the country have recommitted to the mission of addressing diversity, equity and inclusion. Much emphasis has been placed on diversity and inclusion (D&I) during ...
How to Achieve Organizational Goals With Scenario Planning
Even if they are never laid out in a formal document, every company is going to have strategic goals. After all, no executive is going to say that they don't want their company to grow or otherwise ...
Understanding Social Inflation and What to Do About It
Social inflation has become the buzzword in insurance in recent years, and the exact definition, causes, impact and outlook for the future remain fuzzy to many companies. Social inflation broadly ...
While Funding Levels Rise, So Do InsurTech Death Rates
While the aggregate InsurTech funding level for the first-half of 2021 soared past the amount raised for InsurTech businesses for the entire year 2020, InsurTechs continued to quietly shut their ...
How Strategy Follows Technology
Any business in any industry is subject to the limitations of the technology available to bring products and services to consumers. The most sophisticated businesses are those that find the most ...
How to Navigate Talent Market Headwinds
Many property/casualty insurance companies are finding it very challenging to acquire great talent. There are several key factors that contribute to the headwinds in the talent acquisition market: ...
Glimmers of Hope in the Insurer Software Market
In contrast to their direct-to-consumer counterparts, startups developing software for insurance companies have commanded lower valuations and fewer headlines. While some are doing great work in ...
How Humility Can Fuel Successful Insurance Innovation
Having studied dozens of legacy and startup insurers to see how the insurance industry can innovate and evolve, I have seen many different technologies, solutions, strategies and tactics be employed. ...

