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Beyond the Call: How Real-Time AI Lets Insurers Deliver Calm During Storms
When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...
Selling the Right to Sue
Having already paid out billions of dollars in claims related to the Eaton fire, more than 100 insurers have filed lawsuits against Southern California Edison to recoup these costs, alleging the ...
How Insurers Can Leverage Agentic AI as Public Data Disappears
The property/casualty insurance sector has long operated on a foundation of robust data analytics, with public sector information serving as a cornerstone for risk assessment, premium pricing, and ...
How To Transform Tedious Book Transfers Into Growth Opportunities
Acquiring a book of business has traditionally been viewed by carriers as a necessary evil, a complex, time-consuming, and often tedious undertaking. This process, whether driven by mergers, ...
Keiretsu No More: What Japan’s Insurance Market Reforms Mean for U.S. Insurers
Long regarded as one of the world's most stable insurance markets, Japan's non-life sector is now experiencing major disruption. Deregulation aimed at unwinding keiretsu-style cross-shareholding ...
Wildfire Experience Inspires New Contents Claims InsurTech
When Michael Balarezo emerged from the basement office of his Boulder, Colo., home in December 2021, smoke plumes from the nearby Marshall Fire were visible from his driveway. Balarezo, his wife and ...
‘Can’t Cut to Greatness’: Wilson Lays Out Simple Strategy for Markel E&S
"You can't cut yourself to greatness." Simon Wilson, chief executive officer of Markel Insurance, made the simple statement at a Markel Group Brunch meeting for investors in Omaha on May 4 to convey ...
Rethinking the Carrier-Agent Relationship in a Digital-First World
As is the case across many other industries, insurance is currently undergoing a huge period of change, driven by both evolving customer expectations and rapid technological advancements. Part of ...