Personal Lines
Seven Ways to Embrace a Customer-Centric Culture
The success of any business depends upon customer satisfaction. The cost of acquisition is high. Retention is vital, particularly in today's volatile market, where competition is driving prices down, ...
Mid-Sized P/C Carriers Increasingly Embracing IT Outsourcing: Novarica
Large numbers of insurers are relying on at least some form of information technology outsourcing to enhance their daily operations, Novarica found in a new survey of industry CIOs. The reason: ...
Acknowledging Predecessor, New Travelers CEO Schnitzer Pledges Continued Innovation
The Travelers Companies reached a major milestone on Jan. 21 when the property/casualty insurance giant holding its first earnings call under new CEO Alan Schnitzer. Executives appeared to go out of ...
Travelers Profit Plunges 17 Percent, Slammed by Troubled Energy Investments
Travelers Cos., the only property-casualty insurer in the Dow Jones Industrial Average, said fourth-quarter profit fell 17 percent as investment income declined on low bond yields and valuations for ...
Cyber Security Firm FireEye Grabs Rival for $200M
FireEye Inc said on Wednesday it paid $200 million to buy privately held iSight Partners in a move to boost its cyber intelligence offerings for governments and businesses as the sector consolidates. ...
U.K. Insurer Aviva Targets North America with $402M Canadian Acquisition
Aviva Plc, the U.K.'s second-biggest insurer by market value, agreed to buy a home and auto insurer from Royal Bank of Canada for C$582 million ($402 million) to expand in North America. The purchase ...
Allianz: Business Interruption Remains Huge Risk; Cyber Gaining Fast
Business interruption is the top concern of risk managers heading into 2016 for the fourth year in a row, but cyber is a fast-growing corporate worry, according to a new report from Allianz Global ...
VW Pressured to Compensate Europe Customers in Emissions Scandal
Germany's justice minister and Europe's industry boss raised the pressure on Volkswagen to compensate European consumers as well as U.S. drivers for its diesel emissions scandal, potentially adding ...