Personal Lines
More Insurer CFOs See Big Data as Helping Them With Growth Goals
Nearly 70 percent of insurer CFOs see pursuit of new growth, market expansion or an M&A deal as a significant priority, making it their top business driver, according to a 2016 EY survey of ...
Reserve Strengthening Likely for UK Insurers After Personal Injury Discount Rate Cut
The earnings of U.K. insurers likely will be hit by reserve strengthening following the U.K. government's announcement of a dramatic cut to the discount rate used to calculate lump-sum personal ...
State Farm’s Auto Underwriting Loss Soared to $7B in 2016; Profit Plunged
State Farm Mutual Automobile Insurance Co., the largest U.S. property-casualty insurer, said annual profit fell 94 percent on car insurance claims costs. Net income dropped to $400 million from $6.2 ...
Nissan First EU Tests of Self-Driving Car Begin in London
Guided by cameras and radars, and negotiating traffic and roundabouts, a self-driving Nissan car took to the streets of London on Monday for the Japanese company's first European tests of an ...
GEICO Steps on Gas as Berkshire Motors to 14th Straight Underwriting Profit
Even though Berkshire Hathaway's GEICO chalked up an underwriting loss in the fourth-quarter 2016, with full-year profit coming in basically even with 2015, the company is poised to take advantage of ...
Insurer Profitability and Customer Satisfaction: Reaching the Right Balance
The difference between companies that deliver a great customer experience and those that deliver a below-average customer experience has always been clear regardless of the industry served. A great ...
AOB Abuse in Fla. Reaching Crisis Point
Assignment of benefits (AOB) abuse has escalated over the last five years to the point where it is now a serious disruption to Florida's insurance market. The abuse, which is especially rampant in ...
Hanover Insurance Eyes Specialty Expansion, Restructures Agency Biz
The Hanover Insurance Group Inc. is making some organizational changes as it implements what its CEO calls its "go-forward business strategy, Hanover 2021," focused on growing responsibly, managing ...