Personal Lines
22% Avoid Filing Claims Due to Frustrating Digital Processes: Survey
Poor digital claims experiences are leading some consumers to disengage, according to a survey by cloud-based insurance software provider Insurity. As digital tools become the primary channel for ...
Carriers Embracing DIY Home Inspections More and More, Firms Say
The future of home inspections is here and it's in the hands of … the homeowner. Literally, according to leaders of two firms that have developed DIY systems now being used by prospective insureds ...
Listening to the Market: Insurance Products That Fit Today’s Customer Needs and Demands
Presented by Majesco
The case for innovative insurance products How many cell phones have you owned? Computers? Cars? Appliances? Televisions? Do you still...
Boost Prices or Retreat? How Carriers Improved Homeowners Books in 2024
Direct written premiums in the U.S. homeowners insurance market rose more than 13 percent in 2024, and the net combined ratio for the line fell below breakeven for the first time in five years. ...
What Consumers Think—and Who’s Shopping for Insurance
Tariffs. Economic volatility. Technology trends. Changing insurance market conditions. These are all having an impact on property/casualty insurers. But how are they impacting consumers? More ...
Too Late? S&P Downgrades State Farm General (Updated)
Standard & Poor's Global Ratings announced a two-notch downgrade of State Farm General on May 13—on the same day that California's regulator approved an interim emergency homeowners rate ...
State Farm’s Emergency Homeowners Rate Hike Gets OK in California
State Farm General can move ahead with a proposal to raise California homeowners rates on an emergency interim basis, following years of financial stresses that depleted its surplus and billions of ...
2024 P/C Insurance Combined Ratio: Best in More Than a Decade
With combined ratios for personal and commercial lines landing only 0.4 points apart last year, the property/casualty insurance industry's aggregate 2024 combined ratio was 96.5—marking the lowest ...
Few Options for Texas Lawmakers to Lower Homeowners Insurance Costs
Texas lawmakers hope to rein in homeowners' rising insurance bills even as they acknowledge there's only so much they can do to tackle costs. Legislators have advanced bills to limit how much ...