Leadership & Strategy
Study Shines Light On Link Between Customer Experience, Stock Performance
Companies that deliver a great customer experience are rewarded – by Main Street and Wall Street. That's the conclusion of a six-year analysis of stock market returns for companies that lead in ...
‘Black Swan’ Hedge Funds Losing Favor with Investors
Hedge funds set up to profit from huge market slides are falling out of favor, signalling that investors are increasingly confident leading central banks can avert the kind of meltdown that followed ...
How American Families Deal with Financial Shock, Unemployment
A new study from The Pew Charitable Trusts, "Making Hard Choices: Navigating the Economic Shock of Unemployment," examines how American families cope with unexpected financial setbacks and how those ...
End of Men in Power? It’s Not Even Close
It's spring 2013 – 50 years after Betty Friedan's explosive book launched feminism's "second wave," 41 years after Title IX, the equal-opportunity amendment banning sex discrimination in education, ...
Greenberg’s View: Opening Global Markets, Shaping Foreign Relations
During his 60-year career, Maurice "Hank" Greenberg helped build American International Group (AIG) into the world's largest insurer by opening global markets and getting services industries ...
Lots Of Room For Improvement In U.S. P/C Industry ERM Capabilities: PwC
PwC's recent survey into enterprise risk management practices in the U.S. insurance industry showed that many companies are taking active steps to develop their ERM frameworks. However, the survey ...AIG Adopts Clawback Policy, Employee Incentive Plans
American International Group, the insurer whose government bailout was marked by controversy over executive salaries, on Wednesday said its board adopted a clawback policy to recover compensation in ...
Lloyd’s Posts $4.5 Billion Profit for 2012
Lloyd's reported an overall profit of $4.517 billion for 2012, making the $800 million loss in 2011, the costliest year on record for natural catastrophes, a fading memory. Controlled growth in 2012 ...