Leadership & Strategy
The Latest Launches From Grinnell Re and CNA
Grinnell Re is expanding with the launch of a new national reinsurance program. CNA is rolling out a number of new Aging Services general liability, professional liability, employee benefits ...
Reflecting on 50 Years as Berkley Looks to the Future
We've been reviewing the annual reports of property/casualty insurers over the past few weeks to unearth interesting insights for executives and board chairmen. W.R. Berkley's report stood out from ...
‘Adopt an Outsider’s View’ and Other Tips for Transitioning CEOs
Not all chief executives will be exceptional. What separates the top performers from the rest of the pack? A new study by McKinsey & Co. offers three lessons to help transitioning CEOs become ...
Why Your Best Talent Is Leaving—and Four Ways to Win Them Back
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup and others say that between 50 percent and 80 percent of ...
The Latest Launches From Farmers, ISO/Verisk and More
Farmers Insurance is expanding into more states with a billing product designed to make the workers compensation coverage process easier for small businesses. ISO launched an interactive dashboard ...
Don’t Just Service Customers; Learn to Speak Their Language
It's no longer enough to choose a customer segment and design products targeted to them. To stay ahead, companies must speak the language of their customers, understand their needs before they do, ...
AmTrust’s Stock Plunges After Media Report Alleges 2014 FBI Investigation Over Accounting Practices
AmTrust Financial saw its stock price plunge nearly 19 percent Tuesday following a Wall Street Journal report alleging a 2014 FBI investigation of its accounting practices. The New York-based ...
Enrich Customer Data to Gain Strategic Advantage
The ability to capture and use customer insights to shape the buying experience can offer insurers a strategic advantage, but most companies are using only a fraction of the data in their possession, ...