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Redefining the Employee Experience for Today’s Workplace
An organization's ability to provide an exceptional employee experience impacts its success in many ways, from driving profitability and growth to enhancing customer satisfaction. However, now that ...
Underwriting Games: To Manage the Cycle Effectively, Focus on Behavior
Prices are under pressure in many insurance markets. After an extended period where pricing levels have risen and held at profitable levels, the balance of power appears to be shifting to buyers. In ...
Soft Commercial Market Ahead: Prepare for Underwriter ‘Herd Behavior’
Commercial insurance pricing is cyclical, and the top of the hard market cycle appears to be at hand. While traditional cycle models point the finger at the availability ...
Effective Fraud Detection: Leveraging Data at Scale
In an era of digital transformation, the insurance industry faces a growing challenge: managing and leveraging the ever-increasing volume of data that can be used to ...
Avoid Digital Transformation Remorse by Applying These Three Principles
Generative AI messaging is everywhere. New products continuously enter the market touting Gen AI capabilities. Established solutions regularly release new features ...
Stay Ahead of Digital Media Fraudsters with Smarter Claims Tools
Over the past few decades, the insurance industry has focused on the digital transformation of its operations to keep pace with rapid technological developments. Technology innovation has had a ...
Reinsurers Reach Peak Performance as Market Stabilizes; M&A on Hold
The reinsurance market has reached an equilibrium, with increased capital supply from accumulated earnings meeting higher demand for reinsurance protection from cedents. ...
Having It Both Ways
Over the past four decades, Robert "Bob" Hartwig has championed the critical role the insurance industry plays in the nation's economy. So, when the former Chief Economist and President of the ...