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Negotiation Is the Job: Reframing Defense Work in an AI-Enhanced Era
If you're in the business of resolving litigated or non-litigated claims, you're in the business of negotiation. The math is simple: Most litigated matters are resolved without going to trial. That ...
Sharpening the Industry’s Most Overlooked Skill
What is causing increasing claims severity trends, and how should insurance carriers attack the problem? The questions have been asked many times over the past few years. Almost without exception, ...
Insurance Leaders Can Leverage AI to Become Industry Influencers
A group of insurance executives met recently for a company meeting. Following their discussions of sales and product development plans, they attended training to become thought leaders. To start the ...
The Underwriter Redefined
For decades, underwriting was defined by manual processing and a great deal of paperwork. Broker submissions typically arrived by email, requiring underwriters or their assistants to manually re-key ...
The Governance Test for AI in Underwriting
Artificial intelligence is reshaping insurance underwriting. Submission intake, triage, routine data collection and pricing models for low-complexity risks are increasingly automated, while ...
Editor’s Question: How Much Did U.S. P/C Industry Premiums Grow in 2025?
Analysts agree that first-half 2025 underwriting income for the U.S. property/casualty insurance industry more than tripled compared to first-half 2024, translating to a combined ratio of 96.4. But ...
Insurance AI Pilots Without a Framework Are Risky Business
The insurance landscape is complex for many reasons. There are a multitude of products, riders and needs. Insurance is sold through four channels: company-tied agents (captive), multi-carrier brokers ...
Can Global Reinsurers Stay on Track Through 2026?
During the upcoming renewals, S&P Global Ratings expects a moderate decline in pricing for short-tail lines but that global reinsurers will hold firm on terms and conditions. Risks arising from ...