Surveys
Financial Institutions Spend Plenty on Cybersecurity, but Money Isn’t Everything
Cybersecurity is becoming a costly endeavor for insurers and other financial institutions, but plan design and implementation can matter even more, according to a report released recently by Deloitte ...
Organizations Cite Economic Slowdown, Reputational Damage as Top Risks: Aon
Economic and global trade concerns are challenging organizations' ability to invest adequately in preparing for and protecting the continuity of their operations, according to findings from Aon's ...
Direct-to-Consumer Auto Insurance Keeps Gaining Traction: J.D. Power
Direct-to-consumer auto insurers appear to be gaining serious market traction, according to a new report from J.D. Power. The firm reports that auto insurance revenue hit $245 billion in 2018, ...
Finance Companies in the UK Make Little Progress in Reducing Gender Pay Gap
Women working in the U.K.'s financial-services industry are seeing little improvement in their pay parity with male colleagues, according to the latest batch of disclosures as this year's reporting ...
Future of Claims: Customers Still Want Humans In Process—But Not Too Many
While insurance carriers are warming to the idea of automating the claims process—and even possibly touchless claims handling—auto insurance policyholders are still wary of do-it-yourself ...
Take the Carrier Management Readership Survey
It's time for our Carrier Management Readership Survey, and we hope you'll take a few minutes to fill it out. Ultimately, we want to understand what and how you read, so we can serve your needs ...
Consumers Excited to Exchange Personal Data for Cheaper Financial Products; Privacy Remains a Concern
Carriers focusing on telematics and other tools that measure customer behavior in exchange for lower prices may be onto something. A new Accenture report has found that insurance or banking products ...
2018: A Big Year for U.S. P/C Insurers’ Net Income Results
U.S. P/C insurers' net income soared in 2018, thanks in part to premium increases, higher net investment income and fewer catastrophe losses, A.M. Best concluded in a new report. Industry net income ...