Surveys
Most Customers Are Digitally Transmitting Photos or Videos When Filing Property Claims: J.D. Power
More than two-thirds of insurance customers are now digitally transmitting photos or videos when filing property claims, decreasing claim cycle times and helping drive the highest overall ...
Reinsurers Will Seek More Rate Hikes After ‘Good’ January Renewals: S&P
Global property and casualty reinsurers saw "good" rate increases during the January 2021 renewals but they came up short of a hard market, dashing reinsurers' hope of a strong start for 2021, ...
Level of Climate Change Worry Unchanged During Pandemic: UK Study
COVID-19 has not made people any less concerned about climate change—despite the pandemic disrupting and dominating many aspects of their lives, a study suggests. Over a period of 14 ...
Lloyd’s Survey Shows More Inclusive Culture, But Improvement Still Needed
Lloyd's has made notable progress in its push to become more inclusive, according to its 2020 culture survey, but it still has plenty of room for improvement—especially when it comes to the ...
Homeowners Insurance Will Book Modest Underwriting Loss for 2020: Fitch
The homeowners insurance industry is poised to shift to a modest underwriting loss for 2020, reports Fitch Ratings, citing losses from natural catastrophes and managing operations amid the global ...
COVID-19 Changed Consumer Priorities, and Insurers Stand to Gain: EY Survey
Consumer priorities have changed in a major way because of COVID-19, and insurers stand to benefit if they adapt and respond in kind, according to the latest EY Global Insurance Consumer Survey. "By ...
Insurers, Agents Both Want More Connectivity and Digital Collaboration
Both agents and insurers express strong support for agent-insurer connectivity and digital collaboration in distribution and servicing. Nearly 90 percent of insurers believe it would be useful to ...
Consumers Willing to Share Personal Data With Insurers Despite Data Security Concerns
If it means reduced premiums, consumers are willing to share their personal information with insurers but they question whether insurers can protect their data. The number of consumers willing to ...