Claims / Legal
Collaborating on Risk Mitigation: American Modern and IBHS
The Insurance Institute for Business & Home Safety (IBHS), in conjunction with the American Modern Insurance Group, a specialty insurer for manufactured homes and other specialty dwellings and ...
Building Customer Loyalty: It’s About Emotions, Not Just Fast-Food Delivery Times
"People may forget what you said. People may forget what you did. But they will never forget how you made them feel." Harley Manning cited the words credited to renowned poet Maya Angelou in a ...
Medical, Personnel Data More Valuable Than Credit Data to Cyber Spies
Whoever was behind the latest theft of personal data from U.S. government computers, they appear to be following a new trend set by cybercriminals: targeting increasingly valuable medical records and ...
Fracking Harm to Drinking Risk Not Widespread: EPA Draft Report
Hydraulic fracturing to drill for oil and natural gas has not caused widespread harm to drinking water in the United States, the Environmental Protection Agency said Thursday in a report that also ...
Texas Floods Left 10,000 Damaged Vehicles At Risk For Fraudulent Sale
As many as 10,000 vehicles may have been damaged in last month's catastrophic Texas floods, and some could be resold out of state to unsuspecting buyers, according to a group that works to prevent ...
Dealing With the Most Difficult People and Conversations at Work
"We need to talk." What is it about those four little words that strikes fear into the hearts of the bravest business people, including those in the property/casualty insurance industry? It happens ...
U.S. Storms Caused $1B in May Insurance Claims: Impact Forecasting
A number of severe thunderstorms and flooding in the U.S. in May produced more than $1 billion in insurance claims and over $3 billion in economic losses, Aon Benfield's Impact Forecasting said in a ...
Emotional Amtrak CEO Pledges to Implement Track Safety Tech
An emotional Amtrak CEO pledged to lawmakers Tuesday that safety technology that could have prevented a deadly derailment last month in Philadelphia will be put into operation, while Democrats and ...