News for the P/C Insurance C-Suite - Focused reporting from reliable sources and experienced financial journalists.
Research and Analysis Not Found Elsewhere - Exclusive content from researchers think tanks, industry experts and respected analysts.
High-Profile Peers - Interviews with thought leaders in the global and U.S. insurance industry.
Complete, unrestricted access to the popular CarrierManagement.com website, which provides insurance company C-suite executives with daily news, white papers, advice, instruction and editorial on how to manage insurance companies more efficiently and more effectively.
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Content from Jon Picoult
Jon Picoult is Founder & Principal of Watermark Consulting, a customer experience advisory firm that helps companies impress their customers and build brand loyalty. As a consultant and keynote speaker, he has advised thousands of executives across some of the world’s foremost brands. Contact Picoult at www.watermarkconsult.net or follow him on Twitter @JonPicoult.
What's a great, differentiated customer experience really worth to an insurance carrier? It's a vexing question for the insurance industry, where the idea of investing in a better customer experience ...
What are you afraid of this Halloween? That your customers might disappear like ghosts? That your competitors might pick them off like vultures? That it's all going to drive you batty?
Your fears may ...