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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Andy Clapson

Andy Clapson leads the data science team for Slice Labs, the first on-demand insurance platform. Recently recognized as one of the top 40 data scientists in the world under 40 by Analytics Insight, he has helped Slice transform how insurers and other digital ecosystem service providers think about AI, machine learning and behavioral science to provide intuitive insurance customer experiences. For over a decade Clapson has empowered many large organizations including Statistics Canada to reimagine the power of data. His expertise in creating predictive models, deep learning algorithms and recurrent neural networks has enabled Slice to deliver advanced insights into customer behavior to build pay-per-use B2B and B2C insurance offerings for some of the world's largest insurers in the Slice Insurance Cloud Services (ICS) platform. He reports to Slice's CTO and helps drive the direction of the company's new Slice Mind business unit.

How On-Demand Tech Will Help Insurers Show Their Value Post Crisis

Since I started this series, the world's perception of insurance and its value has changed. There are countless stories bashing the inability of insurance to protect during a pandemic. Hopefully, the ...

Turning Intelligent Sensors and Signals Into Insurance Customer Value

Amazon's futuristic Go stores caught the world by storm with a new vision for advanced shopping customer experiences. In fact, 7-Eleven felt the heat and recently announced their plans to build ...

How Insurance Executives Can Harness the Power of Behavioral Economics

Property/casualty insurers, whether they know it or not, are well-schooled in behavioral economics. We used to intuitively understand business success was about customer relationships and driving a ...

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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
  • 20,000 AI Users at Travelers

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