Technology & Analytics
The Insurance Data Paradox: Structure Creates Flexibility
At most insurance companies, especially the largest and oldest, data is extremely disorganized. Many carriers have five or more policy admin systems due to acquisitions. Critical data is stored in ...
Survey: Insurers Use of AI Continues to Increase, Adapt
The insurance industry is continuing its technological transformation utilizing Generative artificial intelligence (AI), according to a new report analyzing its uses in the industry. The results of a ...
SMB vs. Mid-Market: Commercial Property Underwriting Automation Defies One-Size-Fits-All Approach
Leading insurers have automated underwriting for small commercial lines by applying new data sources and advanced analytics, following the successful automation of personal lines. While few disclose ...
Training AI and Humans
When CM's guest editor contributed an article last year suggesting that industry talent and technology officers should team up to build company-specific HR programs for advanced AI, I thought it was ...
How Underwriters Win Business With Data and ML at AXA XL
Imagine being able to tell a broker prior to a submission, "I can take this account in my underwriting portfolio," instead of giving a broad appetite listing for the distributor to puzzle through. A ...
Ground Up or Top Down? Tips on Building a Data-Driven Insurer
When Matt O'Malley and Steve Stabilito, underwriting leaders from AXA XL, described a ground-up process for transforming their teams into data-driven businesses recently, Carrier Management had ...
Are Talent Leaders, Workforces Prepared to Wade Into AI Tidal Wave?
In an August interview with Bloomberg, Microsoft CEO Satya Nadella referenced a 1995 internal memo from the company's then-CEO Bill Gates titled "The Internet Tidal Wave," saying he believes the ...
Meet Bob, Cover Whale’s AI Employee
At Cover Whale, an InsurTech for commercial trucking insurance, an employee named Bob on the artificial intelligence team is actually an AI-powered chatbot. "Bob is our friend. He is an incredible ...