Claims & Reserving
Lemonade Boasts Claims Settlement Speed Record, AI Jim Answers Questions
Recently, Lemonade reported a claim-handling world record. The insurer reported a claim settlement speed record—three seconds and no paperwork. According to the insurer, a policyholder submitted a ...
Dwindling Investment Returns, Heavy Competition Erode Insurance Industry Fundamentals
The ongoing pressures of diminishing investment returns, dwindling loss reserves and intense competition are beginning to erode industry fundamentals, cautioned A.M. Best in a special report titled ...
Too Much Tech, More Lawyers Fuel Auto Insurance Woes: Hartford Execs
Although small commercial insurance—outside of auto—is a top-line accelerator at The Hartford, auto insurance severity continues hitting the bottom line, say executives who expect a pretax $50 ...
Using Technology to Solve Carrier/Broker Inefficiencies
During the annual International Association of Claim Professionals (IACP) conference held in Sonoma recently, Claims Journal hosted an executive roundtable with board members to discuss ...
Researchers Find Evidence of Brain Injury in Young NFL Players
In a small study of young or recently retired NFL players, researchers at Johns Hopkins report finding evidence of brain injury and repair that is visible on imaging from the players compared to a ...
Sharing Economy, New Technology Pose Challenges for Insurers
Emerging risks associated with the sharing economy and new technology pose new challenges for insurers, according to members of the International Association of Claim Professionals (IACP) who sat ...
How Will Rising Okla. Earthquake Risks Shake Up the Insurance Market?
The magnitude 5.0 earthquake that struck near the oil and gas storage hub of Cushing, Okla., on Nov. 6 put the nation on alert to the vulnerability of the country's oil reserves to the significant ...
Chrysler Sued by Consumers Alleging Diesel Pollution Cheating
Diesel pollution cheating allegations hit a U.S. carmaker as Dodge truck owners sued Chrysler Monday, claiming some engines were rigged to hide emissions as much as 14 times higher than the law ...