Research & Trends: The Shopping Problem

When and why did I last online shop for auto insurance? In late December, a neighbor's dead tree fell on my low mileage 2008 Subaru, resulting in a 'total loss' determination. This experience led to ...

Research & Trends: Fraud Survey Results

Here at Research & Trends, we love survey results that share the aggregated views of insurers, so that we might offer you the most relevant content possible in response to these insights. This ...

Research & Trends: Top Webinars of 2018

Over the recent holidays we witnessed a rise in webinar viewing and can only assume some of you finally found a quiet moment in the office to catch up on topics of interest. For those of you who ...

Research & Trends: Keys to Process Optimization

We welcome NetClaim to Research & Trends this week with two papers on FNOL, that together offer a very compelling reason to take notice of your current intake process. NetClaim states, "Even ...

Research & Trends: Most Popular Reads of November

Looking back on 2019, the most searched topic on Research & Trends is the word "cyber." Hence, it should come as no surprise that cyber related content ranks at the top of this month's list of ...

Research & Trends: Digital-Era Leadership

According to The Global Leadership Forecast 2018, "organizations with digitally savvy leaders, the pioneers, are outperforming those organizations with less digitally capable leaders, the laggards." ...