Features
The Competitive Advantage: Let’s Eradicate Incompetency
I recently wrote an article describing my horrendous experience purchasing a new life insurance policy. I criticized the industry for employing incompetent people and egregious renewal offers. ...
The Role a CEO Should Play in Carrier-Agency Relationships
Years ago during a particularly challenging time for Arbella, the trust we had built with our independent agents was severely tested. On the advice of Arbella's vice chairman and my long-time mentor, ...
New Uniform, Same Team Culture: Allied World Post-Fairfax Deal
Lou Iglesias took on a bigger role at Allied World late in the second quarter, moving from president of North American operations to CEO of Global Insurance. In an interview with Carrier Management a ...
U.S. Flood Risk Remains Poorly Understood, Plus 4 Other Lessons From Hurricanes Harvey and Irma
US flood risk is firmly under the spotlight as re/insurers, businesses and public officials come to terms with the devastating impact of hurricanes Harvey and Irma. The re/insurance industry will be ...
Moving Past ‘Boring’: How P/C Carriers Can Foster a Silicon Valley-Inspired Culture
Experienced leaders will tell you that their most important asset is their people. "Good to Great" author Jim Collins said, "Great vision without great people is irrelevant." The question then ...
Beacon Mutual’s New CEO Spero: ‘We’re Within an Hour of Every Policyholder’
The board of directors of Beacon Mutual Insurance Co. has elected Brian Spero as president and CEO of the company, effective in July. The Warwick, R.I.-based workers compensation carrier's board ...
The Competitive Advantage: On the Other Side of the Desk
It is always interesting to be on the other side of a desk. I consult and write on "all things" insurance, but I'm not always buying insurance. This year I purchased a couple of new policies, causing ...
What Harvey and Irma Say About the Accuracy of Catastrophe Models
Four hours after Hurricane Andrew made landfall near Homestead, Fla. in 1992, catastrophe modeler AIR issued a statement that the insured losses could exceed $13 billion in Florida. Actual losses ...