Building Golf Clubs for Underwriters

When John Beckman of QBE North America talks about his role as a chief underwriting officer, the "recovering actuary" and former chief risk officer of CNA repeatedly refers to the need to look for ...

Why Is Personal Accountability So Challenging?

We can easily meet our boss's deadlines. We can get to the airport with time to spare before our flight. We can submit the team report a day before it is due. And yet, many of us let the goals and ...