U.S.
As Repair Times Lag, Insurers Manage Customer Expectations Digitally: J.D. Power
Digital communications channels have become the key to maintaining customer satisfaction throughout the claims process as the average auto repair cycle time has doubled over the past two years—now ...
Worker Mental Health Linked to Lower Recovery From Back Pain
Workers' mental health comorbidities such as anxiety and depression are correlated with lower levels of functional recovery from back pain than physical health comorbidities, according to new ...
2023 Atlantic Hurricane Season Highlights Far-Reaching Impact
A busy hurricane season that saw the National Hurricane Center in Miami issue the first-ever tropical storm warning for the coast of California and hurricane warnings as far north as Nova Scotia came ...
Despite Risks, Most Consumers Globally Plan to Shop Online During the Holidays
Nearly all shoppers globally plan to do some or all of their holiday shopping online, according to a new report released by Norton that surveyed respondents in 13 countries. The anti-virus and ...
U.S. Senate Committee Wants Investigation Into Florida Citizens’ Loss Reserves
The chairman of the U.S. Senate's Budget Committee has begun an investigation into Florida's Citizens Property Insurance Corp. and how the state-created insurer plans to address potential ...
NOAA: 2023 Atlantic Hurricane Season Ranks 4th for Most-Named Storms
Ending on Nov. 30, the 2023 Atlantic hurricane season saw 20 named storms, ranking fourth for the most-named storms in a year since 1950, the National Oceanic and Atmospheric Administration (NOAA) ...
U.S. Agencies Calling for Extended Cockpit Voice Recording Data to Boost Safety Probes
The Federal Aviation Administration (FAA) on Thursday said it is proposing to extend the cockpit voice-recording requirement to 25 hours for all new airplanes from the current two-hour loop. The ...
Genpact Working With AWS, Amazon Business to Reduce Insurance Claims Life Cycle
Amazon Web Services (AWS) and Amazon Business are tapping global professional services firm Genpact for its generative AI to enhance claims management. Leveraging its claims management expertise as ...