News
AI Lets Call Center Agents Focus on Customers
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes ...
Scientists Link Major Carbon Emitters to Worsening Heat Waves
One quarter of more than 200 heat waves that occurred worldwide this century may have been impossible without human-induced global warming. Emissions from the world's largest fossil fuel and cement ...
Top 10 Most VIN-Cloned Vehicles: CARFAX Canada
New data highlights the most VIN-cloned vehicles in Canada, with the Ford F-150, RAM 1500, and Jeep Wrangler topping the list, according to CARFAX Canada. VIN cloning, also known as re-vinning, is a ...
US Pilot Program Launched to Speed Air Taxi Deployment
The Trump administration announced a new pilot program on Friday to speed the deployment of flying air taxis as companies work to meet regulatory hurdles for advanced air mobility. The Federal ...
Deadly Florida Condo Collapse Probe Points to Pool Deck Flaws as Preliminary Cause
Federal investigators have zeroed in on flaws in the pool deck as the preliminary cause of the 2021 collapse of a 12-story Florida beachfront condominium that killed 98 people. The National Institute ...
75% of Buyers Are Concerned About Rising Homeowners Insurance Costs: Survey
Nearly 75 percent of recent and prospective buyers believe that homeowners' insurance could become unaffordable, according to a new Realtor.com survey. Eighty-eight percent of those surveyed believe ...
Senator Pushes FTC to Probe Microsoft for ‘Gross Cybersecurity Negligence’
U.S. Democratic Senator Ron Wyden on Wednesday requested the Federal Trade Commission "investigate and hold Microsoft responsible" for its role in a string of high-profile cybersecurity incidents in ...
Crumbling Dam Reveals Risks of Private Hydroelectric Ownership
Amid stacked rows of brightly colored plastic kayaks and canoes, Khrystal Crosno recently helped an Ann Arbor, Michigan, family begin a floating trip along the scenic AuTrain River. The Earl family ...