Personal Lines
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
Scientists Disagree About 2016 Atlantic Hurricane Predictions
This summer and fall, the Atlantic Ocean might become a testing ground for competing scientific theories. After decades of warmth, there's evidence that the ocean is cooling, a change that could mean ...
Political Connections Ease the M&A Process
Firms that maintain political connections have an easier path through the merger process. In a study that is the first to examine the issue, we compare the differences in merger behavior and outcomes ...
Two Big Data Companies Merge to Expand Crime-Avoidance Technology
Two companies in the big data realm are planning to merge in a move that will help expand the use of risk-reduction technology that helps users safely navigate high-crime areas. Helios and Matheson ...
Colin Moves to East Coast as Pacific Tropical Storm Depression Gains Strength
Tropical Storm Colin moved out to sea early Tuesday after knocking out power to thousands, prompting Florida Governor Rick Scott to declare a state of emergency. The threat of a storm surge flooding ...
$1.1B in German Flood Claims is Double Initial Estimates: Fitch
Insurers will face higher-than-expected claims related to floods in Germany, according to Fitch Ratings, dealing another blow to an industry squeezed by low interest rates and decreasing prices for ...
Tropical Storm Colin Hits Florida, Threatens Flooding Across U.S. Southeast
Tropical Storm Colin was moving across northern Florida early Tuesday as it knocked out power to thousands, prompted Governor Rick Scott to declare a state of emergency and threatened flooding across ...
AIG Exec’s 62 Years at the Global Insurer Not Likely in the Future
A veteran AIG employee retired recently, after a stunning 62 years with the insurance giant. But as the Wall Street Journal points out in its coverage of this milestone, spending your entire career ...