Personal Lines
Insurers Globally Are Upbeat About Taking on More Investment Risks
Despite challenging market conditions, insurers are in a relatively upbeat mood and ready to increase their risk exposure, according to a study from investment adviser BlackRock. Almost half (47 ...
High Customer Satisfaction Leads to New Challenges for Insurers
Record-high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their overall customer experience is being tested by the rising cost of ...
Hurricane Florence’s Flood Focus Lowers Insured Loss Estimates
Once Hurricane Florence made landfall in North Carlina on Sept. 14, its lower wind speed and sluggish pace made it much more of a flood event than a wind one. As a result, modelers and other experts ...
Homeowners Insurers’ Investment in Digital Channels Produces High Customer Satisfaction Scores: J.D. Power
Homeowners insurance companies are faring rather well when it comes to customer satisfaction. Consultants at J.D Power think the carriers' investments in improved digital channels and bundled ...
Allianz’s Austria Unit Investigated for Allegedly Giving Travel Clients Promises of ‘Unlimited’ Cover
An Australian unit of German insurer Allianz SE sold travel insurance that misleadingly promised unlimited emergency medical cover wherever people were even though the policies had limits on both ...
Typhoon Mangkhut Wreaks Havoc in the Philippines, Hong Kong, Mainland China
The cleanup from Typhoon Mangkhut began in Hong Kong and southern China on Monday after the storm left at least four dead in Guangdong province, damaged buildings and disrupted flights throughout the ...
Direct Distribution, Car Technology Advances Transforming Personal Auto Insurance
Technological advances in personal auto insurance distribution and vehicle safety are helping to drive significant transformation of the sector over the coming months and years, Conning said in a new ...
An Early Insured Property Loss Estimate From Hurricane Florence: $3B-$5B
Insured residential and commercial property losses relating to Hurricane Florence are expected to reach $3 billion to $5 billion, according to early estimates from CoreLogic. The number includes wind ...