Personal Lines
State Farm to Use Drones for Assessing Hurricane Florence Damage
Drones will be allowed to fly long distances and over populated areas across four states to assess damage from Hurricane Florence, after U.S. aviation regulators granted the first such approvals to ...
InsurTechs, Mutual Insurers Gain Plenty by Joining Forces: A.M. Best
Technology-oriented insurance startups and established small mutual property/casualty insurers may find they are better off partnering than competing. Mutual P/C insurance companies continue to face ...
Assurant Invests in Mojio, a Startup Focused on Building Connected Car Services
Assurant, a niche market specialty insurer, has invested in a technology startup focused on connected car services. The New York-based company declined to disclose the level of investment in Mojio, a ...
Insurers Globally Are Upbeat About Taking on More Investment Risks
Despite challenging market conditions, insurers are in a relatively upbeat mood and ready to increase their risk exposure, according to a study from investment adviser BlackRock. Almost half (47 ...
High Customer Satisfaction Leads to New Challenges for Insurers
Record-high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their overall customer experience is being tested by the rising cost of ...
Hurricane Florence’s Flood Focus Lowers Insured Loss Estimates
Once Hurricane Florence made landfall in North Carlina on Sept. 14, its lower wind speed and sluggish pace made it much more of a flood event than a wind one. As a result, modelers and other experts ...
Homeowners Insurers’ Investment in Digital Channels Produces High Customer Satisfaction Scores: J.D. Power
Homeowners insurance companies are faring rather well when it comes to customer satisfaction. Consultants at J.D Power think the carriers' investments in improved digital channels and bundled ...
Allianz’s Austria Unit Investigated for Allegedly Giving Travel Clients Promises of ‘Unlimited’ Cover
An Australian unit of German insurer Allianz SE sold travel insurance that misleadingly promised unlimited emergency medical cover wherever people were even though the policies had limits on both ...