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With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto
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U.S. Personal Lines Insurers Ask for Less Rate After Period of Catch-Up
Success Factors in Digital Underwriting

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For Carriers, AI Can Now Mean Hyper-Personalized Customer Service, Leaders Say
Executive Viewpoint: One AI Won’t Save You
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It’s a Good Thing? Martha Stewart to Get Into Home Insurance With Hint
Why and How Homeowners Underwriting Must Change
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Who Will Be California’s Next Insurance Commissioner?
The Race for California Insurance Commissioner: Meet Steve Bradford
Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
Who Will Be California’s Next Insurance Commissioner?
Rational Market? How About ‘Dumb’ and ‘Bizarre’?

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Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
Insurance Data and the Complex Loops Redefining Casualty Risk
How Your ORSA Can Be Retooled for a Competitive Advantage
Executive View: AI Strategy in Insurance Requires Plug-and-Play Operating Model

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Personal Lines

Wells Fargo Says It Won’t Finish Paying Back Auto Insurance Customers Until 2020

Wells Fargo & Co will not finish paying back the estimated 600,000 customers it wrongly charged for auto insurance until at least 2020, the bank said in a letter to U.S. lawmakers seen by ...

Former Liberty Actuary Talks ‘Openly’ About Launching Upmarket HO Insurer

Keep an eye out for Openly, a new digitally-sophisticated upmarket homeowners insurer catering to independent agents. According to Ty Harris, founder and CEO, Openly will launch in early 2019 in a ...

A Different World for Underwriters: Profits Shift to Lines That Were Loss Leaders

For property/casualty underwriters, today's operating environment may seems like an insurance-themed episode of The Twilight Zone, with lines they counted on for profits turning into problems and ...

GM Hits Speed Bumps on $5B Road to Driverless Cars by 2019: Reuters

It's one of the biggest bets going in the world of cars. Since May, General Motors Co. and its Cruise self-driving car unit have landed $5 billion in investment commitments from Japan's SoftBank ...

More Tornadoes Spinning Eastward to Populated Areas, Worrying Scientists

Over the past few decades tornadoes have been shifting—decreasing in Oklahoma, Texas and Kansas but spinning up more in states along the Mississippi River and farther east, a new study shows. ...

Liberty Mutual’s Safeco to Take EMC’s Agency Personal Lines Biz

With an intention to focus on commercial, reinsurance and life insurance business going forward, EMC Insurance Companies announced an agreement with Safeco Insurance related to its existing personal ...

Catastrophes Give Insurers a Chance to Show Their Humanity, Says W.R. Berkley’s CEO

The aftermath of Hurricane Michael and other catastrophes this fall gives insurers a chance to show that they care about more than just numbers, W.R. Berkley's president and CEO said. "Hopefully this ...

The Hartford Boosted Q3 Profit With Lower Taxes, Higher Premiums and Acquisition Bounty

The Hartford booked significantly higher net income during its 2018 third quarter, thanks largely to higher returns in several lines and lower taxes. Third quarter 2018 net profit came in at $427 ...

Hurricane Maria Aftermath: Carriers Leave 13,600 Unresolved Claims a Year After Storm

Thousands of Puerto Ricans have been forced to drain their savings, close their businesses, or resign themselves to living with structural damage as they fight insurance companies over millions of ...

Super Typhoon Yutu Slams Into Northern Mariana Islands at Historic Strength

Super Typhoon Yutu battered the Pacific Ocean's Northern Mariana Islands with 178 mile (286 kilometers) per hour winds, making it the strongest storm to hit the U.S. territory since 1950. The storm's ...
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Research & Whitepapers

Latest

  • With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
  • U.S. Personal Lines Insurers Ask for Less Rate After Period of Catch-Up
  • Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto
  • Barney Frank, Key Lawmaker During Financial Crisis, Dies at 86
  • Arizona Sheriff Investigates Train/Truck Cargo Theft Associated With California-based Cartel
  • Fears of Unfettered Hacking Spurred by Anthropic’s Mythos AI Model Overblown
  • West Virginia OSHA Safety Inspections Reviewed After Refinery Deaths Last Month
  • AIG Agrees to Acquire Everest’s Colombian Operations

Contributors

Chris DiMartinoWhy and How Homeowners Underwriting Must ChangeNick KramerAutomation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&LDan FreedmanExecutive Viewpoint: What Telematics Got Wrong and What It Means for Commercial AutoBill DevineExecutive Viewpoint: One AI Won’t Save YouJeff CohenInsurance Data and the Complex Loops Redefining Casualty RiskBrian NordykeAutomation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L See Our Contributors

Features

  • Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto

  • Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L

  • Why and How Homeowners Underwriting Must Change

  • Insurance Data and the Complex Loops Redefining Casualty Risk

  • Who Will Be California’s Next Insurance Commissioner?

  • The Race for California Insurance Commissioner: Meet Steve Bradford

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Lemonade, Inc.LMND$57.36up+6.28%
Root, Inc.ROOT$56.54up+5.43%
Neptune Insurance Holdings Inc.NP$27.78up+4.04%
Kingstone Companies, Inc.KINS$15.59up+2.57%
Palomar Holdings, Inc.PLMR$115.81up+2.11%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.34down-2.65%
Ryan Specialty Holdings, Inc.RYAN$33.03down-2.19%
Kingsway CorporationKWY$10.24down-1.92%
NI Holdings, Inc.NODK$13.76down-1.71%
Marsh & McLennan Companies, Inc.MRSH$163.38down-1.62%
* As of May 20, 2026; Source: S&P Global Market Intelligence
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