Commercial Lines
Insurers Are Rapidly Adding ‘Virtual’ Customer Service Tools
Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to insurance, you'll just as likely end up dealing with a robot as a ...
Commercial Lines InsurTechs Ask Kodiak, Bold Penguin Collaborating
Ask Kodiak, a cloud-based coverage search platform provided, announced Tuesday that its search capabilities related to carrier appetite, eligibility and product highlights have been integrated with ...
Robot Surveillance Tech Could Aid Hurricane Damage Assessment, Other Risky Tasks
Cornell University researchers are developing a system to enable teams of robots to share information as they move around, and if necessary, interpret what they see. This would allow the robots to ...
The Latest Launches From Grinnell Re and CNA
Grinnell Re is expanding with the launch of a new national reinsurance program. CNA is rolling out a number of new Aging Services general liability, professional liability, employee benefits ...
Google Glass, Voice-to-Text Still Create Driver Distractions: Research
Manual-entry tasks such as texting cause slower reaction times and more eyes-off-road glances than voice-to-text input with smartphones and Google Glass. But all of the secondary tasks beyond driving ...
Executives On The Move at Sompo International and Markel Corp.
An ex-QBE exec is now with Sompo International in a leadership position focused on loss control. Markel Corp. promoted one of its executives to become managing director, Global Insurance Business ...
Air Bag Maker Takata, Wounded by Safety Recall, Explores Rescue Talks
Potential rescuers of Japan's Takata Corp have extended talks, already in their 14th month, for a deal to take over the air bag maker at the heart of the auto industry's biggest safety recall, people ...
Departing AIG CEO Hancock Paid Nearly $9.6M in 2016, Despite Bonus Denial
American International Group Inc's board of directors declined to award Chief Executive Officer Peter Hancock a cash bonus for his work last year, after the company's dismal financial performance ...