Tools, Techniques and Talent for Growing Specialty Lines

Carrier Management Magazine • September/October 2019 Edition

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In This Issue

Lessons From Two Customer Experience Legends

Earlier this year, in the span of just a couple weeks, the business world lost two great customer experience strategists. Jack Bogle was the founder of Vanguard Investments, which is now the ...

The Importance of Product Development

An excerpt from Deloitte's 2019 Insurance Outlook Why should product development be high on insurer agendas in 2019? Most insurers have long struggled with innovative product development. Working ...

The Future of Insurance Has Brokers at Its Heart

When many of my peers and I entered the industry, several days or weeks could pass between the initial inquiry by a potential policyholder and the time a transaction took place. Applications were ...

Risk Alert: Is Water Making Us Fat?

Drinking water: a commodity so abundant in modern society that we rarely give it much thought. At least until recently with two dramatic discoveries. First, the discovery of lead-contaminated water ...

Specialty Lines Gets Personal

While most of the growth in specialty lines is in commercial lines, recent years have seen the emergence of specialty products in personal lines, long a bastion of standardized, admitted insurance ...

How to Keep It Going

In his 2018 year-in-review letter, BHSI CEO Peter Eastwood confronted the question of whether the BHSI culture and approach to business are scalable and can be sustained as the company gets bigger. ...