Leadership & Strategy
Executive Viewpoint: Five ESG Trends for the Insurance Industry in 2022
During the past year, "ESG" (or Environmental, Social, Governance) became a more familiar acronym in boardrooms, customer conversations and even in day-to-day internal discussions. This is rightfully ...
Net-Zero Insurers’ Climate-Friendly Plans to Exit Coal Impeded by Antitrust Laws
A group of the world's biggest insurers and reinsurers that jointly pledged to eliminate greenhouse gas emissions from their underwriting activities have run into an unexpected opponent of their ...
Inclusion Is a Team Effort: What ‘Team’ Really Means
Inclusion takes teamwork. Colleagues need to support one another, lift each other up, act as allies. The problem is that "most people have never been on a team. They've been on a group of elite ...
How to Improve Insurance Outsourcing Contracts
(Part 2 of 2) Most insurance outsourcing contracts favor the provider, according to our firm's analysis of the language in typical contracts in place today. In our previous article, we graphically ...
Why Are Insurance Outsourcing Contracts So Bad?
The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates. Over just the past 18 ...
Regulators Can Learn AI; New InsurTech Groups Will Help
It was the mid-1990s. Karen Clark's Applied Insurance Research and Hemant Shah's Risk Management Software were InsurTechs in their early stages of development—before the term for insurance ...
Businesses Need to Make Work More Human: Bain & Company
Companies need to rehumanize the way they think about work, says a new report from Bain & Company, which found that 58 percent of workers across 10 major economies feel the pandemic has forced ...
The Important Two-Letter Word Carriers Will Need to Use in 2022
One of the most important words insurance carriers will need to know heading into 2022 is simple: No. At least, that's according to Marie Carr, principal of global growth strategy, insurance and ...