Leadership & Strategy
How Customer Dissatisfaction Can Erode Merger Benefits
When two companies merge, they see an initial benefit, but consumer dissatisfaction often erodes the new company's value. According to new research from the University of Georgia, big brands often ...
Leadership Tips for Insurance Professionals
Carrier Management, Insurance Journal's sister publication focused on insurance company leadership insights and carrier news, is celebrating the one-year anniversary of two special newsletters this ...
How Narcissistic Bosses Stymie Knowledge Flow Across Business Units Inside Organizations
Narcissism is a prominent trait among top executives, and most people have seen the evidence in their workplaces. These individuals believe they have superior confidence, intelligence and judgment, ...
Hippo Sets Sights on Improved Gross Loss Ratio, Geographic Expansion for 2022
Hippo, a home insurance group focused on home protection, knows that good things take time, especially in insurance, according to President Rick McCathron. "The thing about insurance is that once you ...
Risk Alerts, Leadership Tips and More
Carrier Management, Insurance Journal's sister publication focused on insurance company leadership insights and carrier news, is celebrating the one-year anniversary of two special newsletters this ...
‘Creepy Neighbor’ Taunts Prompt State Farm To Drop Support of LGBTQ Awareness Group
After an uproar from conservative groups, State Farm Insurance has dropped its support of a group that said it was battling misinformed opinions on transgender youth. "We support organizations that ...
Progressive Supporting Hispanic Small Biz With Grant Program
Progressive Insurance announced that it recently launched the Driving Small Business Forward grant program in support of Hispanic entrepreneurs. Small business owners can apply to receive one of 10 ...