Leadership & Strategy
XL Catlin Partners With Startupbootcamp InsurTech
Startupbootcamp InsurTech, the business accelerator that promotes insurance technology startups and corporate innovation, has formed a partnership with XL Catlin. The announcement comes as ...
Stop Wasting Your Money on Customer Experience
Faced with increasingly commoditized markets, more and more insurers are launching customer experience improvement programs to differentiate themselves. However, there's something many of these ...
Anonymous Feedback Can Lead to Criticism, Blame
The 360 review can be a valuable assessment tool, as it relies on anonymous feedback from interviews with an employee's direct reports, peers, superiors and customers. But the anonymity that allows ...
The Latest Launches From Chubb, Liberty Mutual, Neon and More
Liberty Mutual now offers builder's risk coverage for large contractors, property owners and their brokers. AIG is drumming up interest for a new auto insurance telematics device with a safe driver ...
Feline Agility and Innovation Can Help Companies Differentiate Themselves
Companies must innovate constantly and be customer-centric to differentiate themselves, realizing that product life cycles don't last forever, advises Leonard Sherman, author of "If You're In A ...
AI Can Help Insurance Industry Boost Human Interaction
Ask most people for their thoughts about robots and artificial intelligence (AI), and they will likely express apprehension over losing their jobs. As transformational as AI is, speakers at the 2017 ...
Six Tips for Achieving Post-Merger Synergies
Many mergers fail to achieve their target synergies on time, resulting in diminished returns, disappointed shareholders and depressed value. But following six essential steps can help companies aim ...
Large, Tech-Savvy Insurers Will Excel With Big Data; Smaller Carriers Face Struggles
The insurers that will best incorporate data analytics into their daily operations have multinational scale and are already technology savvy in their underwriting practices, Fitch ratings concluded ...