Leadership & Strategy
A Turnaround Story: Boost People, Then Financial Results, Aspen CEO Says
The turnaround at Aspen Insurance Holdings—the result of a multipronged, multiyear effort—is bearing fruit with a return to consistent profits. Mark Cloutier, executive chairman and CEO, ...
Why Strategic Implementations Fail and the Counterintuitive Way to Address It
What do you think is the biggest threat facing property/casualty insurers today? Is it escalating claim volumes? Litigation? Higher reinsurance costs? Other industry-specific challenges? The answer ...
What to Expect: 8 InsurTech Predictions for 2024
2023 has been a tough year for InsurTechs to raise the Venture Capital they need to grow. Investors turned their backs on whole categories like full-stack carriers and direct-to-consumer startups. ...
Artificial Intelligence Not Main Cause of Recent Insurance Layoffs: AM Best
AM Best does not believe artificial intelligence is the main cause of recent insurance industry layoffs. In commentary released today, the credit rating agency wrote that "it is too soon to cite AI ...
Zurich’s Farmers Seeks More Fee Income Via Broker Acquisitions
Zurich Insurance Group announced that its subsidiary, Farmers Group Inc. (FGI), has agreed to acquire three insurance brokers of the Farmers Exchanges for $760 million. The deal also includes the ...
Cultivating Virtual Management Skills for the Hybrid World
The majority of the insurance workforce is now hybrid — if not fully remote — with just 4 percent of companies requiring employees to come into the office every day. Today's managers must be able ...
Ending Polarization and Building Future Leaders: Travelers CEO
Challenges facing today's business leaders include keeping pace with rapid change, the leader of Travelers said recently while also going out of his way to cast light on a serious obstacle to forward ...
Interim Value: What Executive Departures Mean for P/C Insurers
It may not be a trend, but it is nonetheless interesting that several insurance companies in recent months have announced the appointments of interim CEOs. Just when you think there is nothing ...

