Features
Why Totaled Auto Losses Are Hard to Pin Down This Year
Depending on what report you have read, totaled auto losses are up, down or relatively stable. Ever since the personal auto segment recorded a combined ratio of 112 last year—a figure not seen ...
Economic and Social Inflation: Insurance Claims Execs Preview 2024 Trends
In its Global Economic Outlook report for 2023 through 2025, Allianz reported that the company expects global inflation to fall to 4.3 percent in 2024, down two percentage points from 2023 levels. ...
Cats Where They Shouldn’t Be: ‘A Whole New Challenge’ for Claims Pros
The number of global climate catastrophes and weather events costing at least $1 billion reached 23 in 2023, eclipsing the record of 22 set in 2020, according to the National Oceanic and Atmospheric ...
AI: The Claims Industry’s Biggest Challenge and Opportunity for 2024
The claims industry is navigating a lot of change right now in the face of inflation, growing climate volatility and an ongoing talent shortage, but of all the disruptive factors, Lemonade's Chief ...
‘Litigation Harvesting’: The Rise and Fall of McClenny Moseley
In December 2022, before much was known about how Houston's McClenny Moseley & Associates could set up shop in New Orleans—and sign up thousands of Louisiana clients in less than a year—a ...
2B or Not 2B? That Was the Question for Aspartame
In March 2015, the World Health Organization's International Agency for Research on Cancer (IARC) designated glyphosate, the active ingredient in Roundup, as "probably carcinogenic to humans" (Group ...
A Turnaround Story: Boost People, Then Financial Results, Aspen CEO Says
The turnaround at Aspen Insurance Holdings—the result of a multipronged, multiyear effort—is bearing fruit with a return to consistent profits. Mark Cloutier, executive chairman and CEO, ...
Why Strategic Implementations Fail and the Counterintuitive Way to Address It
What do you think is the biggest threat facing property/casualty insurers today? Is it escalating claim volumes? Litigation? Higher reinsurance costs? Other industry-specific challenges? The answer ...