Features
Should Company Size Determine a Carrier’s ERM Practices?
Gather a group of 20, 30 or even 50 P/C insurance executives in a room and ask, "Who here wants their company to miss achieving its strategic goals?" or "Who wants to always have to put out fires ...
Anchored in Maritime Roots, the Cayman Islands Set Sail for Reinsurance Opportunities
The Cayman Islands have a story familiar to many in insurance—entering the industry unexpectedly from somewhere else. In fact, the islands went from sustaining the economy as an exporter of thatch ...AI hype vs reality: Navigating a shifting MGA landscape
With increasing regulatory requirements and evolving customer expectations, the MGA landscape has never been more competitive. Since 2023, when investments in generative AI were estimated to surge by ...
AI Investments Are Top Priority; Hourglass Workforce Structure Takes Shape: Insurance CEO Survey
"We are very bullish on AI, and we're leaning into it." That's how Alan Schnitzer, chief executive officer of Travelers, responded to a recent question from an investment analyst who wanted specifics ...When MGAs and insurance carriers need an ECM update
The question facing carriers and MGAs today isn't whether enterprise content management is important—that conversation ended years ago. The real question is timing: when does ECM implementation ...
Don’t Forget the Front Line: Why Insurers Need to Research the Agent Experience
In the rush to improve customer experience, many insurers have overlooked a critical group of stakeholders: the independent brokers and agents who sell their products every day. With this group now ...