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Empowering the ‘Semi-Captive’ Agent: A New Playbook for Insurers
Depending on how much control an insurance carrier wishes to exert over its brand vs. the amount of access to new markets it wishes to penetrate, insurance carriers have the choice to work with ...
New Commercial Auto Exposures: The Evolution of Terror Liability Risk
While it may be too soon to talk about the insurance impact of tragic events, that is what we do in the insurance industry. So, hopefully you will understand my attempt to be clinical here and make ...
Leading Insurance Innovation in the AI Age (Part 3: Disaster Response)
Insurers have many reasons to invest in AI. Adapting to increasingly severe and frequent disasters ranks high on the list. Natural disasters aren't just a financial threat to insurers; they can also ...
Leading Insurance Innovation in the AI Age (Part 2: Tech Project Pitfalls)
Technology implementations are complicated. In fact, nearly half of respondents in a recent BCG survey (global C-suite executives) admitted that more than 30 percent of all technology development ...
Leading Insurance Innovation in the AI Age (Part 1: Culture)
Insurance leaders are concerned about the return on investment of their AI initiatives. While AI holds great promise, there's also a lot of hype—and a lot of fear. Despite careful planning, many AI ...
The Resolution Solution: How to Make Your Goals More Manageable
January is a time for setting goals and making resolutions. You resolve to lose weight, learn a new skill, break a bad habit, travel more, improve your work/life balance, etc. If you're like me, you ...
Why All the Fuss? Fairness Regulations Meet Insurers’ Growing Use of AI
Insurers worldwide are increasingly embracing artificial intelligence (AI) and machine learning (ML) powered decision support tools (Artificial Intelligence Systems or AIS)— both home-grown and ...
Viewpoint: Strategies for Brokers as M&A Slows and Insurance Rates Soften
The insurance brokerage industry is adapting to a changing landscape as macroeconomic conditions temper the tailwinds that have driven growth in recent years. High interest rates, historical ...