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What Facebook’s Data Deals Can Teach Carriers
While the fact Facebook sold data without its users' knowledge or consent is old news, new reports that federal prosecutors are conducting a criminal investigation into data deals the social media ...
Big Benefits and Quick Wins: Sharing the Value of Claims Analytics
Big data and analytics are combining to profoundly alter one of the most manual processes in the insurance industry: claims management. Simple algorithms can ferret out evidence of claims leakage, ...
What Boeing Can Teach Us About Supply Chain Disruptions
As weather-related events pile up with the same alarming frequency as auto collisions on New York's Belt Parkway and Long Island Expressway, I find myself counting supply chain disruptions when I ...
AXA XL’s McGavick Looks Ahead to ‘The Golden Age of Insurance’
Mike McGavick's turnaround experiences have led him to think carefully about changes that are needed for the insurance industry. "First, cost has got to come down. It's absurd that approximately 60 ...
The New Roadside Imperative for Insurers
Roadside assistance programs have never been more important. As the auto insurance industry becomes increasingly competitive—there was a record low number of new shoppers in 2018, according to a ...
Marijuana Is Legal; Now What? Workers Comp Carriers Prepare for Claims Ahead
There's no doubt marijuana is having a moment, with several states having passed legislation legalizing it for both medical and recreational use. Media focus has centered on the drug's benefits, but ...
The Lost Art of the Handwritten Note
When it comes to crafting more engaging employee communications, one solution is literally in business leaders' hands. From supervisors of small teams to CEOs of large companies, organizational ...
Thinking Past the Obvious: Former CEO of XL Group McGavick Looks Back
The former chief executive officer of XL Group, Mike McGavick, admits that frequently during his career he has taken on leadership roles that some of his contemporaries considered too hot to ...