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New Vanity Metrics vs. Old School KPIs: Evaluating InsurTech Performance
Since I began a quarterly discussion of U.S.-based InsurTech carriers' financials based on their public filings last year, many have responded that these players needed to be evaluated on other ...
Why Insurers Need to Offer Customers Self-Service Options
Today's smartphones are more powerful than the computer that once dealt a world-champion chess player his first loss. But when it comes to using the power of mobile to enhance the customer ...
Hippo Insurance’s CEO Looks Back on ‘A Banner Year’
Hippo Insurance was founded in 2015, started selling homeowners insurance policies online in 2017, and in October 2018, during its first policy year, faced one of the worst wildfire seasons in ...
Agile or Waterfall: Which Deployment Makes the Most Sense for Insurance Carriers?
The insurance industry is in the midst of a complete technological transformation, and fierce market competition is increasingly driving the importance of getting IT initiatives to market as fast as ...
InsurTech Will Revolutionize Inland Marine by Cutting Costs for Customers, Carriers
InsurTech advances will soon drive down unacceptably high expense ratios in the inland marine sector, making it possible to insure even hard-to-place small or one-off inland marine risks at the best ...
Seeking Profitable Connections Through Vehicle Telematics
Has the adoption of interconnected vehicle telematics reached a tipping point? After some initial hesitation regarding the cost and capabilities of new technologies, by 2016 about 44 percent of ...
Who’s to Blame for the Opioid Crisis: The Role of Workers Comp Insurance
There are multiple parties responsible for the opioid crisis, and even workers compensation insurers may have played a role in the epidemic, experts speaking at an industry conference said late last ...
Next Insurance: How We’re Overcoming the Roadblocks of Commercial Auto
When Next Insurance launched its commercial auto insurance coverage in September 2018, one frequently asked question—whether Next had such an offering—gave way to another: Why was Next Insurance ...