Surveys
Understanding the Customer Experience Within the Large Commercial Insurance Market
When thinking about commercial insurance, there is a simple concept that stands out as it relates to the customer experience: business-to-business buyers are more demanding. They have a ...
Willis Towers Watson Sees Small U.S. Commercial Insurance Price Uptick in Q4
Another market analysis has determined that average U.S. commercial insurance pricing nudged slightly in the 2017 fourth quarter. Willis Towers Watson's latest Commercial Lines Insurance Pricing ...
Finding Qualified Insurance Employees Remains a Challenge Even as Hiring Stabilizes
Fifty-eight percent of insurance companies plan to increase staff during the next 12 months, in part due to an expected increase in business and new markets, according to the Semi-Annual U.S. ...
Cybersecurity High on Executives’ Lists; Relatively Few Have Plan to Address It
Most executives now see cybersecurity as a major risk management priority, but relatively few have a plan in place to address it or are confident their companies can deal with the problem. The ...
CROs Will Become Key in Hacker Attack Battles, and Other Aon Cyber Predictions
As cyber attacks increasingly threaten business and grow in volume and scale, companies will be forced to take new measures to address cybersecurity risk holistically, integrating it more ...
Insurers, Reinsurers Are Taming InsurTech Startups to Suit Their Investment Needs: Willis Towers Watson
Traditional insurers and reinsurers played a big part in fueling InsurTech startup investment momentum in 2017. By doing so, they tamed potential rivals, turning them into a source of technology to ...
Expect More (Near) Record Cat Bond Momentum in 2018: Aon Securities
Aon Securities believes that the record catastrophe bond issuance reached in 2017 is not necessarily a one-time deal. The firm said it predicts issuance will follow a similar momentum in 2018. ...
Emerging Tech Deployment Still Rare: Novarica CIO Study
Emerging technologies like artificial intelligence, sensors, robotic process automation, smart home automation, and chatbots are not yet widely deployed among property/casualty insurers, according to ...