Data & Research
Insurers Lead The Pack in Appointing Chief Digital Officers
Insurers – both from the property/casualty and life sectors – are far ahead of other industries in appointing a chief digital officer, according to Strategy&, PwC's strategy consulting ...
Reinsurance Rate Declines Continue With No Bottom in Sight: S&P
The global reinsurance sector is poised for yet another full year of declining rates, ensuring that a hoped-for bottom of the current market cycle will remain elusive in 2017, Standard & Poor's ...
Aging Millennials More Emotionally Connected to Their Insurers Than Gen X, Boomer Counterparts
Millennials are aging, and that may be good news for property/casualty insurers. Here's why: Millennials appear to have a stronger affinity for insurance companies than their Gen X or baby boomer ...
USAA’s Insurance Arm, Mercedes-Benz Tie at Top of Customer Service Ranking
USAA is once again a standout in terms of its customer service scores compared to other industries, based on the Temkin Group's latest ranking. The Texas-based financial services group whose ...
Marketing, Telematics Help Carriers Counter Auto Insurance Price Hike Unhappiness: J.D. Power
About 26 percent of U.S. auto insurance customers have seen rate hikes so far this year, and they're not happy. However, it looks like clear communications from carriers can help mitigate any price ...
Cape Analytics Brings Cutting-Edge Property/Data Analytics Offerings to 8 More States
Cape Analytics, a startup that relies on machine learning, computer vision and geospatial imagery to produce propriety property data for insurance carriers and others, is expanding. After a start in ...
Drought, Cloud Computing Top Swiss Re’s P/C Emerging Risks
Drought and cloud computing would not necessarily go together, but they do in the world of insurance risk. Swiss Re sees both as the greatest risks property/casualty insurers will face in the coming ...
Wage-Loss Workers Comp Benefits Fall Short: WCRI Study
Adequacy of income benefits is one of the long-standing concerns about the performance of workers compensation systems. However, there is little known about whether income benefits (also called ...