CTO / Technology
World’s Most Popular Password Manager Says It Was Hacked
LastPass, a password manager used by more than 33 million people around the world, said a hacker recently stole source code and proprietary information after breaking into its systems. The company ...
How Insurers Can Retain Skilled IT Talent With Workload Automation and Orchestration
Insurance companies faced a growing labor shortage before the pandemic, but now the challenge of hiring and retaining skilled workers is even more significant. In late 2021, millions of Americans ...
When MGAs manage a high volume of insurance submissions, underwriting speed often depends on what happens before an underwriter ever...
How Insurers Can ‘Leapfrog the Competition’ With the Use of AI and Machine Learning
The use of artificial intelligence technology is accelerating in the insurance industry both on the claims and underwriting fronts, according to Stan Smith, founder and CEO of GradientAI, and ...
Dissatisfied Claimants Put Carriers at Risk of Losing $170B in Premiums: Accenture
A research report published last week found that one-third of claimants were not fully satisfied with their most recent insurance claims experience, adding that speed of settlement is a clear pain ...
How Should Insurers Be Thinking About Digital Privacy Post-Roe v. Wade?
The U.S. Supreme Court's June overturning of the 1973 Roe v. Wade decision protecting women's constitutional right to an abortion has brought with it reports of growing digital privacy concerns. Most ...
Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Viewpoint: Don’t Leave a Legacy of Legacy Systems
Insurers are not typically thought of as disruptors. You know, the ones anticipating change, willing to ride the waves, and making drastic changes based on where the market will be rather than merely ...