CTO / Technology
Insurer Website Rankings: Service Aspects for Existing Customers Lag, J.D. Power Says
Whether they are updating customer profiles, printing ID cards or simply viewing policy information, auto insurance customers are less satisfied with their online self-service experiences this year, ...
Average Cost of Data Breach Increases to $3.8M: Study
The cost of data breaches is rising for companies around the world as sophisticated thieves target valuable financial and medical records, according to a study released on Wednesday. The total ...
Milliman’s Pixel Gives Insurers Custom View of Competition’s Impact
Consulting and actuarial firm Milliman announced the availability a competitive intelligence tool for insurance companies last week called Pixel. According to Milliman, Pixel is a web-based, ...
Get Social, Look Forward to Innovate: Chubb Chief Innovation Officer Bidwell
Like any property/casualty insurer, Chubb Insurance faces the challenge to refresh its business with new ideas. But unlike a lot of its peers, the Warren, N.J.-based carrier has a chief innovation ...
Cloud Benefits: Understanding Terms
For carriers just getting started with cloud computing, terms like "lift and shift," "cloud native" and "cloud bursting" may be unfamiliar. Below, we define some common terms. Lift and shift is the ...
Are Insurance Carriers Ready to Jump Up Into the Cloud?
In increasing numbers, enterprises around the globe are adding public clouds to their technology portfolios. According to Forrester, adoption of public clouds by all types of business enterprises ...
European Insurance Forum: Insurers Must Adapt Quickly to Multiple Changes
The long journey toward a unified regulatory system for insurance in the European Union—Solvency II—finally appears to be near its end. With that hurdle behind them insurers and reinsurers have ...
Insurers Launching Their Own VC Funds Need High Risk Tolerance: Novarica
In small but growing numbers, property/casualty and other insurers are launching in-house insurer accelerators or venture capital funds. Carriers must be clear on their ultimate goal and risk ...