CTO / Technology
Computers Pick Better Candidates Than HR for Call Centers, Other Service Jobs
People want to believe they have good instincts, but when it comes to hiring, they can't best a computer. Hiring managers select worse job candidates than the ones recommended by an algorithm, new ...
The Growing Controversy Over Price Optimization in Insurance
The use of price optimization in insurance pricing is drawing increased attention and could be the next big industry battle. Or it could not be. Consumer groups and a growing contingent of states are ...
Telematics Does Indeed Shape Many Drivers’ Behavior: IRC Survey
With auto insurers such as Progressive and Allstate increasingly using telematics as an underwriting tool, the question remains as to whether the technology will truly influences drivers to be safer ...
Willis, Ebix Eye 1,000-Plus Carriers With Launch of Global Electronic Accounting Platform
Willis Group Holdings and Ebix, Inc. are targeting more than 1,000 carriers with a new a global electronic accounting platform designed to help speed cash flow and settle claims more quickly for ...
CAS Launches Program Leading to Predictive Analytics, Data Science Credentials
Specialists in predictive analytics and data science will soon be able to add credentials reflecting their expertise to their résumés and business cards, provided they meet the requirements of a ...
Insurance Software Maker Ebix Mulls $685M Offer For U.K. Rival
Insurance software provider Ebix Inc. is contemplating a $685 million offer for U.K. rival Xchanging plc. Ebix disclosed on Nov. 16 that it sent a letter to Xchanging's board of directors outlining ...
Insurance CEOs Fearing ‘Uberization’ Eye Cognitive Computing: IBM Survey
The trend of "uberization"—industry disruption caused by an unlikely outside competitor—has become a key concern of executives in and outside the insurance industry, according to a new IBM study ...
New York Regulators Urge State/Fed Cooperation on Financial Sector Cyber Defenses
New York regulators are considering a host of cyber security requirements for banks and insurers and urged other state and federal authorities to collaborate on establishing a framework of defenses ...