CTO / Technology
Lemonade Exec: AI Getting the Right Claims to the Right Adjuster
AI Jim, the chatbot that handles claims for InsurTech Lemonade, is renowned for its ability to handle claims in seconds. Two seconds to be exact. That was the time it took the chatbot to settle a ...
Newspapers Sue OpenAI for Copyright Infringement Over AI Training
A group of newspapers, including the New York Daily News and Chicago Tribune, sued Microsoft and OpenAI in New York federal court on Tuesday, accusing them of misusing reporters' work to train their ...
Growing Progressive Set to Hire 10,000+ in Claims, IT, Other Roles
Progressive Insurance isn't just growing the number of policies it writes but aims to hire thousands to support several years of year-over-year growth, according to a media statement published in ...
The Insurance Data Paradox: Structure Creates Flexibility
At most insurance companies, especially the largest and oldest, data is extremely disorganized. Many carriers have five or more policy admin systems due to acquisitions. Critical data is stored in ...
Ready or Not, 80% of P/C Insurers Aim to Use AI for Biz Decisions This Year
Two-thirds of property/casualty insurers plan to start using AI in operational decisions this year, according to a survey, which also reveals that nearly all insurers already using AI have been ...
U.S. E&S Sector Is Booming…But Is it Too Much Business to Handle?
The excess and surplus lines and specialty insurance market is booming and looks set to continue its upward trajectory. The question is whether the sector currently has the resources to take ...
Justice Dept. to Seek Stiff Sentences for White-Collar Criminals Using AI
The Justice Department is stepping up its focus on artificial intelligence, with officials warning Thursday that companies and people who deliberately misuse the technology to advance a white-collar ...
AI Leadership at All Levels
"I've seen a good amount of coverage on implementing AI. But what I haven't seen a lot about is leading" AI programs. That's how Carrier Management's Guest Editor Michael (Fitz) Fitzgerald started a ...