Brand Management & Sales
Insurers Fall Short in the Customer Relations Department: Ernst & Young
Insurers have considerable work to do in developing stronger, mutually beneficial relationships with their customers, according to a new survey. Consumers trust the insurance industry less than they ...
CRC, AmWINS, Swett Gain Exclusive Access to New $25M Lloyd’s D&O Facility
Three of the largest U.S. wholesale firms, CRC, AmWINS Brokerage, and Swett & Crawford announced the launch of a new $25 million public D&O program at Lloyd's called the CAS Facility. The ...
EBI Platform Combines Telematics With CRM and Marketing Tools
A new telematic platform is being marketed to insurance companies worldwide as "the first permanent communication channel between car insurance companies and their customers." The Event-Based ...
Hamilton Acquiring Lloyd’s Sportscover
Hamilton Insurance Group said today that it has entered into a share purchase agreement to acquire Sportscover Underwriting Limited, a Lloyd's managing agent which manages Syndicate 3334, and Kinetic ...
Researchers Making Cameras Talk to Each Other to ID, Track Pedestrians
It's not uncommon to see cameras mounted on store ceilings, propped up in public places or placed inside subways, buses and even on the dashboards of cars. Cameras record our world down to the ...
U.S. P/C Small Business Insurance Market Ripe for Consolidation: Conning
If heavy competition breeds consolidation, then property/casualty small business insurance is ripe for it in the coming years. Here's why: Both large and small insurers devote lots of attention to ...
Industry Disrupters Will Cut Distribution, Dispute Resolution Costs, P/C Execs Say
Property/casualty insurance industry executives peering out into the future aren't singularly focused on capital providers as potential industry disrupters in the years ahead. Brian Duperreault, ...
Progressive CEO Renwick Laments Drop in New Agency Auto Applications
While Progressive Corp. generally performed well in Q3, Glenn Renwick, chairman, president and CEO of the Ohio property/casualty insurance giant, was starkly unhappy with the 14 percent drop in new ...