Brand Management & Sales
Swiss Banks Face Substantial Risk From Cyber Attacks: Regulator
Cyber-attacks pose the biggest threat to the Swiss financial system with risks from hacking incursions on the rise, watchdog FINMA warned on Tuesday, calling on Switzerland to step up its national ...
Understanding the Customer Experience Within the Large Commercial Insurance Market
When thinking about commercial insurance, there is a simple concept that stands out as it relates to the customer experience: business-to-business buyers are more demanding. They have a ...
Play Ball! Starr Companies Signs Sponsorship Deal With New York Yankees
The New York Yankees has gained a new sponsor: Starr Companies. The global insurance and investment operation said that its multiyear agreement with the Major League Baseball team makes it the ...
Willis Towers Watson Sees Small U.S. Commercial Insurance Price Uptick in Q4
Another market analysis has determined that average U.S. commercial insurance pricing nudged slightly in the 2017 fourth quarter. Willis Towers Watson's latest Commercial Lines Insurance Pricing ...
Chubb Among Chorus of Companies Cutting Promotional Ties With NRA
Some of the biggest names in corporate America are coming under mounting pressure to cut ties with the National Rifle Association as gun safety activists on Friday intensified calls for a boycott in ...
The Content, Not the Technology, Determines the Success of Transformational CX Projects
News about ever-increasing dollars of InsurTech funding can't help but drive property/casualty insurers to seriously consider tech modernization projects to drive growth and efficiency in 2018. That ...
When to Use Chatbots in Insurance
New technologies generate a great deal of excitement, and there's a positive buzz right now about the potential impact of artificial intelligence, machine learning and automation in the insurance ...
Alive and Well: Reports of the Death of the Independent Agent Were Greatly Exaggerated
When I began my career as a journalist covering the insurance industry back in 1981, many of my early stories reported on dire warnings in a series of studies and expert pronouncements predicting the ...