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Solving the Right Problem: Customer Experience Starts With People
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One in Five Insurers Is Deploying AI While Cutting the Training Budgets to Make It Work, New Survey Finds
Register: Risky Future AI Tools for Retail Agents ‘Demo Day’ on June 10

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USAA Not Done With Dividends: Florida Reforms Prompt $0.5B Payout
A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?
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Extreme Weather to Drive $20 Trillion in Spending
Amazon’s Ring Sued Over Facial Recognition Feature
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Kim and Allen Lead Voting in California Insurance Commissioner Primary
Illinois Passes Legislation to Give Insurance Department Oversight of Rate Changes
Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
Who Will Be California’s Next Insurance Commissioner?
Insurance Data and the Complex Loops Redefining Casualty Risk

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Solving the Right Problem: Customer Experience Starts With People
Beyond Consensus: The Leadership Advantage Insurance Execs Need Now
Bending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point
How We’re Doing It: Customers, Agents Play Vital Roles in Commercial Auto Telematics Success

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Content from Jim Sams

Insurers Say Bad Driving, Inflation Among Factors Pushing Increase in Auto Loss Ratios

Auto insurers in the U.S. are coping with the largest direct loss ratio in 20 years because of factors that include historic inflation, a deterioration in driving behavior and sky-high jury awards, ...

NCCI: Almost One-Quarter of COVID Claimants Suffer Prolonged Symptoms

Nearly a quarter of workers compensation claimants who were treated for COVID-19 experienced persistent symptoms or a relapse months later, according to a new study by the National Council on ...

Broken Infrastructure, Scattered Wreckage, Alligators Greet Claims Teams

Damaged infrastructure created new obstacles for claims adjusters responding to Hurricane Ian, along with widespread flooding, damaged cellphone towers and even an occasional alligator. Sedgwick ...

Vermont High Court: COVID Virus, Like Cat Urine, Can Cause Physical Loss

Citing decisions that found insurance coverage was owed for contamination caused by cat urine and gasoline vapors, the Vermont Supreme Court broke from courts across the nation and found that ...

Fire a Growing Risk to Shipping Because of Lithium-Ion Batteries, Allianz Says

Fire has always been a peril for shipping, but the advent of lithium-ion batteries has elevated the risk to the point that it now is the most expensive cause of loss for the industry, according to a ...

Calif. Emission-Free Mandate Presents New Risks for Auto Insurers

A state mandate in California that will require all cars sold after 2035 to be emission free presents a formidable challenge for auto insurers to properly price and fully understand the risks ...

COVID Impacts Linger in Courtrooms, Often a Disadvantage for Defendants

Courts have reopened and trials have resumed, but the impacts of COVID-19 continue to linger in the judicial system, a panel of claims litigation experts said during the Combined Claims Conference on ...

S.C. Joins 3 Other State Supreme Courts, Rules No Coverage for COVID-19 Shutdown

The South Carolina Supreme Court on Wednesday became the fourth state high court in the nation to rule that the virus that causes COVID-19 cannot cause a direct physical damage or loss covered by a ...

Opposing Stories from Insurers, Consumer Groups On Smoke Damage

Insurers and consumer advocates are conveying conflicting messages as both try to focus public attention on smoke damage claims. Mercury Insurance issued a press release Friday warning that an ...

Calif. Court Breaks String of COVID Biz Interruption Case Wins For Insurers

A California appellate court broke from its sister jurisdictions—as well as state and federal courts across the nation—and ruled that a hotel owner's lawsuit seeking coverage for a COVID-19 ...
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Research & Whitepapers

Latest

  • Solving the Right Problem: Customer Experience Starts With People
  • The Readiness is All: New AIG CEO Andersen Talks Industry Relevance
  • Register: Risky Future AI Tools for Retail Agents ‘Demo Day’ on June 10
  • IIHS Reveals Driver Protection Ratings for 9 Commercial Vehicles
  • World Cup Could Cost Employers as Workers Tune into Matches: Survey
  • Seat Belt Issue Prompts Ford Recall, Plus a Do-not-drive Order for Some Broncos, Mavericks
  • Extreme Weather to Drive $20 Trillion in Spending
  • USAA Not Done With Dividends: Florida Reforms Prompt $0.5B Payout

Contributors

Tory FarneyStorm Counts, Landfalls and Losses: The Hidden Risk Behind a ‘Quiet’ Hurricane SeasonMichał TrochimczukReinsurance Turning Point: From Operational Constraint to Competitive AdvantageJohn BurgeThe Financial Case for Negotiation: How Indemnity Discipline Can Transform Carrier EconomicsJeffery KaczynskiReinsurance Turning Point: From Operational Constraint to Competitive AdvantageWesley TerweyStorm Counts, Landfalls and Losses: The Hidden Risk Behind a ‘Quiet’ Hurricane SeasonJesse NickersonBending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point See Our Contributors

Features

  • Solving the Right Problem: Customer Experience Starts With People

  • From ‘FBI Claims Handling’ to AI-Assisted Workflows

  • A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?

  • Exclude It, Harness It, Get Greedy: McGavick’s Take on Insurers’ AI Playbook

  • Beyond Consensus: The Leadership Advantage Insurance Execs Need Now

  • Bending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Ryan Specialty Holdings, Inc.RYAN$33.34up+5.34%
TWFG, Inc.TWFG$20.65up+3.82%
Hagerty, Inc.HGTY$10.62up+3.81%
Ategrity Specialty Insurance Company HoldingsASIC$20.63up+2.74%
Selective Insurance Group, Inc.SIGI$90.25up+2.71%
Company Symbol Close 1 Day Chg
Presurance Holdings, Inc.PRHI$5.03down-6.94%
Root, Inc.ROOT$53.85down-1.95%
Reliance Global Group, Inc.EZRA$3.63down-1.63%
Goosehead Insurance, Inc.GSHD$35.92down-1.62%
Global Indemnity Group, LLCGBLI$26.00down-1.57%
* As of June 9, 2026; Source: S&P Global Market Intelligence
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